Privacy Policy

Last updated: 26 April 2026

This Privacy Policy explains how BidSense collects, uses, shares, and protects personal data when you use our website and mobile application in the European Economic Area and the United Kingdom.

1. Data controller

The data controller for personal data collected through the BidSense service is BidSense. For privacy requests, contact privacy@bidsense.nl.

2. Data we collect

• Account data: email, display name, and authentication identifiers.
• Anti-abuse identity key: a pseudonymous key derived from your Apple or Google sign-in identifier and used to enforce monthly free-credit limits across account recreation.
• Usage data: app version, interactions, diagnostics, and crash data.
• User content: listing URLs, notes, and analysis history you create in the app.
• Subscription data: entitlement and purchase status from our billing processor.
• Support communications: messages and request history sent to our team.

3. Legal basis

• Contract performance: to provide core product functionality and account services.
• Consent: where required for optional analytics and marketing communication.
• Legitimate interest: product security, abuse prevention, and service improvement.

4. How we use data

• Deliver and improve bid analysis features.
• Authenticate users and protect account security.
• Prevent free-credit abuse by applying a monthly, identity-level limit so deleting and recreating an account does not reset monthly free credits.
• Process subscriptions and purchase state.
• Provide support and product updates.
• Comply with legal obligations and enforce platform integrity.

5. Sharing and processors

We share data only with contracted service providers that process data on our behalf, including infrastructure, authentication, analytics, and subscription systems. We may also disclose data when required by law.

6. International transfers

Where data is transferred outside the EEA or UK, we rely on lawful transfer mechanisms such as Standard Contractual Clauses or equivalent safeguards.

7. Retention

We keep personal data only for as long as needed to provide the service, satisfy legal obligations, resolve disputes, and maintain security records. Retention windows vary by data category.

The anti-abuse identity key used for monthly free-credit enforcement is retained only for the current calendar month and expires at the start of the next month. This key is used for credit-limit enforcement, not to restore analysis history on a newly created account.

8. Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability, and objection to processing. Contact privacy@bidsense.nl and we will respond within statutory timelines.

9. Security

We apply technical and organizational safeguards, including encrypted transport and access controls. No system is fully immune to risk, so please contact us immediately if you suspect unauthorized access.

10. Children

BidSense is not intended for children under 16. If we learn that personal data from a child under 16 was collected without valid consent, we will remove it.

11. Policy updates

We may update this policy from time to time. Material updates may be announced in-app, by email, or on this page with a revised effective date.

12. Contact

For privacy questions or requests, email privacy@bidsense.nl. You may also lodge a complaint with your local data protection authority.